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How does GobyMeds handle multi-month medication supply orders, shipping, and prescription management?

Multi-Month Medication Bundles: Comprehensive Overview

GobyMeds offers convenient options for customers to manage their medication needs, including multi-month supply bundles. Below, we provide a comprehensive guide to help you understand how to place orders, manage shipping, and handle prescriptions effectively.

Overview of Multi-Month Supply Options

GobyMeds provides multi-month bundles that include all the medication for a multi-month course of treatment at one discounted price. This option is ideal for customers who have been prescribed a treatment protocol for several months and prefer fewer check-ins and orders. In some cases, the entire supply can be shipped together in one package, and in other cases, the supply is shipped in multiple shipments over the course of your treatment, in order to provide fresh medication and comply with other regulations.

How to Place an Order for a Multi-Month Bundle

For New Customers:

  1. Visit the GobyMeds website.

  2. Select “Get started” to create an account.

For Existing Customers:

  1. Log into your patient portal.

Steps to Complete Your Order:

  1. Start a Consultation: Select the relevant product category (e.g., Weight-loss, Anti-Aging, Metabolic Health) and begin or continue your intake process.

  2. Complete Intake: Provide your health history and answer all questions accurately.

  3. Medical Review: The medical team will review your file to confirm the appropriate dosage.

  4. Prescription and Shipment: Once the prescription is approved, the pharmacy fulfills your order and ships medication directly to you. Each order includes the consultation (if approved), medication, necessary supplies (e.g., syringes, alcohol wipes), and free shipping.

Shipping and Delivery Details

  • Shipping Timeframes: Orders are typically shipped via 2-day air service (FedEx/UPS). Delivery may take longer if Saturday delivery isn’t available in your area or if the shipment spans a weekend.

  • Alternate Shipping Addresses: You can specify a preferred shipping address for each order you place. Ensure you allow up to 10 days for delivery to ensure it arrives during your stay at the specified address.

  • Consolidated Vials: In certain cases, multi-month supplies may be consolidated into fewer vials for convenience. For example, a 3-month supply might be provided in two larger-capacity vials that contain the full prescribed amount.

Prescription Management

  • Manual Orders: GobyMeds is not a subscription-based service.

  • Adjusting Orders: Prescriptions can only be approved close to your scheduled check-in window. If you need to place an order earlier, please provide a clear reason for the change to see if an exception can be made with our prescribing team.

  • Flexibility in Treatment Plans: To discuss a change in your medication or treatment plan with the medical team, please contact support for guidance. With prescriber approval, adjustments can often be made during your treatment or at your next check-in, based on your goals and how your body is responding.

Partner Pharmacy and Fulfillment Details

Pharmacy fulfillment depends on the product you select.


By following these guidelines, you can effectively manage your multi-month medication supply with GobyMeds, ensuring timely delivery and flexibility in your treatment plan.

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