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Are syringes and related supplies included with GobyMeds medication orders?

Yes, GobyMeds medication orders include all necessary supplies for administering your treatment. This includes:

  • Syringes and needles: Enough syringes are typically provided to cover the entire prescribed treatment duration

  • Alcohol wipes: These are included to ensure sanitary preparation for injections.

  • Medication: The medication is included after our prescriber approves your prescription

  • Shipping and fulfillment: Orders are shipped free and fulfilled by a trusted pharmacy partner.

What to Do If Supplies Are Missing

If your order appears to have arrived without syringes, needles, or alcohol wipes, follow these steps:

  1. Check the packaging thoroughly: Supplies may shift during shipping and can be easy to miss. Look for plastic bags or other packaging inside the shipment that may conceal their contents.

  2. Contact support for a reshipment: If you cannot locate the supplies, request a reshipment through GobyMeds' customer support.

  3. Purchase replacements if needed: If you need syringes urgently, you can buy U-100 insulin syringes (1 unit = 0.01 mL) at major pharmacies or online retailers. A common specification for needle gauge and length is 31G x 5/16".

Can I Get Extra Syringes?

Orders include enough syringes for the prescribed treatment duration. If you need additional syringes (e.g., due to breakage or loss), you can:

  • Purchase U-100 insulin syringes at pharmacies or online retailers.

  • Check with GobyMeds support to see if extra syringes can be included in your next order.

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